|
Human
Resource Benchmarking Handbook [FP19] |
| This new, privately
published book is based upon the FiSSInG
benchmarking experience since the Benchmarking Club was formed in 1997.
It contains a complete description of benchmarking, including human
resource performance benchmarking and HR functional benchmarking. |
Contents
include:
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What is Benchmarking? ~ Frequently Asked Questions
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Why do it? How benchmarking adds value ~ Private Sector ~ Public
Sector
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Types of Benchmarking ~ Benefits and Pitfalls
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Performance Benchmarking ~ Strategy Benchmarking ~ Human Capital
and Asset Benchmarking ~ Process Benchmarking ~ Best Practice ~ Best
in Class ~ Human Resource Performance ~ HR Functional Performance ~
Personnel ~ Training & Development ~ Compensation & Benefits
Performance
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The Process of HR Benchmarking
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Project Phases ~ Planning the Project ~
the Team ~ Roles and Skills Required ~ Planning Comparisons ~
Conducting the Project ~ Choosing Benchmarking Partners ~ Making
Comparisons ~ Analysing Findings ~ Implementation
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Developing Key Performance Indicators ~ Benchmark Scorecards ~ Use
of Metrics
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Example Findings ~ Metrics ~ HR Best in Class ~ Organisation
Performance
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Strategic Benchmarking Systems ~ Cultural Factors ~ Quality ~
Vision and Mission ~ Checklist of Measures ~ Balanced Scorecards ~
Knowledge Management ~ HR Scorecard Development Process
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Related Models and Tools ~ Change Management ~ Investors in People
~ Business Excellence Model ~ Example HR Scorecards ~ Board
Information ~ Stakeholder Model ~ Capital Account Model
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| The FiSSInG
Benchmarking Club provides comparative performance metrics and
qualitative reports to each of its members. For obvious reasons these
cannot be included.
[BM1 ~ 2002 ~ 55 pps] |
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to Publications |