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Human Resource Benchmarking Handbook  [FP19]

This new, privately published book is based upon the FiSSInG benchmarking experience since the Benchmarking Club was formed in 1997. It contains a complete description of benchmarking, including human resource performance benchmarking and HR functional benchmarking.
Contents include:
  • What is Benchmarking? ~ Frequently Asked Questions

  • Why do it? How benchmarking adds value ~ Private Sector ~ Public Sector

  • Types of Benchmarking ~ Benefits and Pitfalls 

  • Performance Benchmarking ~ Strategy Benchmarking ~ Human Capital and Asset Benchmarking ~ Process Benchmarking ~ Best Practice ~ Best in Class ~ Human Resource Performance ~ HR Functional Performance ~ Personnel ~ Training & Development ~ Compensation & Benefits Performance

  • The Process of HR Benchmarking

  • Project Phases ~ Planning the Project ~ the Team ~ Roles and Skills Required ~ Planning Comparisons ~ Conducting the Project ~ Choosing Benchmarking Partners ~ Making Comparisons ~ Analysing Findings ~ Implementation

  • Developing Key Performance Indicators ~ Benchmark Scorecards ~ Use of Metrics

  • Example Findings ~ Metrics ~ HR Best in Class ~ Organisation Performance

  • Strategic Benchmarking Systems ~ Cultural Factors ~ Quality ~ Vision and Mission ~ Checklist of Measures ~ Balanced Scorecards ~ Knowledge Management ~ HR Scorecard Development Process

  • Related Models and Tools ~ Change Management ~ Investors in People ~ Business Excellence Model ~ Example HR Scorecards ~ Board Information ~ Stakeholder Model ~ Capital Account Model

The FiSSInG Benchmarking Club provides comparative performance metrics and qualitative reports to each of its members. For obvious reasons these cannot be included.

[BM1 ~ 2002 ~ 55 pps]

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