Designing the HR Function

Designing the HR Function [FP11]
*Redesigning Human Resource Management*
Christine Larson, HR Director, Express Dairies and Brian Bergin, head of HR review programme, Royal & SunAlliance.

The HR function has mostly evolved piecemeal but under pressure to cut costs, improve performance and respond to strategic developments we are having to adapt and find radical new approaches. This report explores key issues for HR, including:- the strategic context HR within a new business strategy carrying out the review business awareness and responsiveness Group, Divisional and Business HR interface between line management and HR the impact and potential of technology personal implications for HR practitioners. [T36 ~ 1998 ~ 11 pps]
*Re-Designing HR Inside Out*
How can we initiate and undertake a fundamental review of HR from within the function but with an outward looking attitude? David Stevenson, Caroline Bicknell and John Jones of the DfEE (The Department for Education and Employment) turned to private sector benchmarking to identify and develop better practices by reference to other organisations. The report covers:
their objectives the approach chosen affects on personnel strategy aligning on business strategy how they used benchmarking processes analysed partners HR strategy [T37 ~ 1998 ~ 10 pps]	changes to T&D conclusions on best practice HR functions covered benchmarking partners metrics organisation performance new HR strategy
*Outsourcing HR to get to the Centre of the Business*
.	HR Directors realise that they can’t be a partner in the business unless they spend more time on policy and strategy. But they can't do this if most of the time is spent running operations. Hence they must examine the options for outsourcing HR services.
Key questions include: what core services should we keep in house how should we identify and contract for services how can we measure and manage the services what form of contract and protection do we need is the current approach right for the future? These issues were addressed by Iain Thomson, Head of Training & Development at The Bank of England, Clive Mosely Consultant with OCP, who had recently conducted a survey on HR outsourcing, and Peter Dooley, Strategic Director of the FI Group, Iain was the Customer, Clive, a Researcher and Peter the Supplier of outsourcing services. This report looks at outsourcing from those three perspectives. [T34 ~ 1998 ~ 8 pps]

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